Accessibility Statement

The Town of Parker is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines. Our goal is to deliver a web experience that achieves compliance with the Accessibility Standards set forth by the Colorado Office of Information Technology. 

Town of Parker Digital Accessibility Plan (completed June 28, 2024)

This website has been built by the team at Bang the Table Pty Ltd on behalf of Town of Parker.

At Bang the Table we're keen to give everyone a voice, regardless of their ability or technical knowhow. We have incorporated expert advice to make sure that EngagementHQ , the software platform this website is built on, meets or, wherever possible exceeds WCAG 2.1, the current global web accessibility standard.

We also provide guidance to each of our clients to ensure their site's content also meets these standards.

Procedure to Request Accommodation 

If an individual discovers that any of the Town’s digital assets do not meet the Accessibility Standards, they may report the inaccessible digital asset to the Town by submitting a web form, emailing accessibility@parkerco.gov or calling Town Hall at 303.841.0353. 

Within 14 calendar days after receipt of the report, the Accessibility Coordinator or their designee will contact the individual to discuss the problem and possible resolutions. Within 30 calendar days of that discussion, the Town will a) provide the digital asset in an accessible format or update the technology to comply with the Accessibility Standards; or b) provide the individual with a reasonable accommodation to afford them reasonable access; or c) notify the individual that the Town cannot fulfill the request because it would constitute an undue burden, fundamental alteration, or direct threat and explain its reasoning in compliance with 8 CCR 1501-11.10.  

If the issue is not satisfactorily resolved, the individual who issued the report may appeal the decision within 30 calendar days after receipt of the Town’s response to the Town Manager.

Accessibility Tips

In addition to the steps we have taken to make the software accessible to everyone; many people are likely to get the most accessible experience of using this site by customising their computer to suit their individual needs. For example: to get the site read to them, to change its color scheme, or increase the size of its fonts.

Let us know if you have difficulties using this site

Whilst we have spent a lot of time making sure our software is accessible, we are not perfect! If you find anything on the site difficult to use please let us know by emailing support@engagementhq.com .

To help us get to the bottom of your difficulty, it would help us if you provide the information advised in ' Contacting Organisations about Inaccessible Websites ' in your request (especially as outlined in the section 'Describe the Problem' ).

At a minimum, please try to include the following information in your email to us:

  • The URL for the page you are having problems accessing.
  • Details about what you were trying to do, and why it was difficult or impossible to do it.
  • Details about your computer and software. If you don't know, maybe a friend, relative, or colleague can help you. If not, you can skip this part. Include:
    • the operating system you are using, and the version; for example, Windows Vista, Mac OS X, or Linux Ubuntu 9.10
    • the browser software you use to view the Web, and the version; for example, Internet Explorer 6 (IE 6), Firefox 3.5, Chrome 3.0.195.38, Opera 10, Safari 4.0.4, etc.
  • If it is related to the problem you are experiencing, also include:
    • any settings you have customized; for example, I set the Font Size to Largest in my browser
    • any assistive technology that you use; for example, screen reader, screen magnification software, voice recognition software for input

All constructive feedback regarding the accessibility or usability of this website is very welcome and will be carefully considered.

Thank you